Welcome to govisum.org. These Terms and Conditions govern your use of our website, services, and applications related to the processing of visas, travel authorizations, and associated services. By accessing or using any part of the site, you agree to comply with and be bound by the following terms and conditions.
Please read these Terms and Conditions carefully before using the website.
- Definitions
- “We,” “Us,” “Our,” refers to govisum.org.
- “User,” “Client,” refers to any individual or entity using our services or website.
- “Services” refers to the visa consultation, processing, and related travel services provided by govisum.org.
Introduction
These Terms and Conditions govern your use of the https://www.govisum.org/ website, owned and operated by Techno Travels FZ-LLC, a company registered in the UAE. By using this website or purchasing services from us, you agree to these terms. If you do not accept these terms, please refrain from using the website.
- United Arab of Emirates is our country of domicile” and stipulate that the governing lawis the local law.
- Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
- The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
- We will not trade with or provide any services to OFAC and sanctioned
- Customer using the website who are Minor /under the age of 18shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction recordsand https://govisum.org policies and rules
- User is responsible for maintaining the confidentialityof his account
Services Offered
Govisum.org provides a variety of travel-related services including:
*Tour packages
*Umrah services
*Travel visa inquiries and assistance
Depending on the specific service chosen, the time for processing and service delivery will vary. Customers will receive a service voucher within 1 to 7 days of completing the application process, provided all required documents are submitted.
Payment Methods
Govisum.org accepts payments via Visa and MasterCard debit and credit cards in USD for all its products and services. By making a payment, you confirm that you are authorized to use the payment method provided and that sufficient funds are available.
Payment Confirmation
After successful payment, the customer will receive a confirmation email to the email address provided during the application form submission. This email will serve as proof of payment and will include details of the services purchased.
Service Delivery & Vouchers
Once payment is completed and all necessary documents are submitted, the customer will receive their service voucher within 1 to 7 days, depending on the type of service selected. If the customer’s application is incomplete, the application will remain pending, and the processing time will only begin once the complete documents are submitted.
Incomplete Applications
If the customer submits an incomplete application, the processing will be delayed until the missing documents are provided. Govisum.org will notify the customer of any missing information, but the responsibility to provide complete documents lies with the customer.
Refund and Cancellation Policy
Refunds are subject to the specific terms of the service chosen. In the event that a refund is applicable, it will be processed via the original mode of payment and within 14 business days. Refunds may not be possible for services that have already been processed or confirmed.
Limitation of Liability
In no event shall govisum.org, its directors, employees, agents, or partners be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. This includes, but is not limited to:
- Denial of visa applications
- Delays in travel
- Any other situation arising from the use of our services
govisum.org shall not be liable for any failure or delay in performing services if such failure or delay is due to causes beyond our reasonable control, including acts of God, war, strikes, pandemics, embargoes, government restrictions, or any other similar causes. govisum.org is not responsible for any delays, rejections, or changes in visa policies by embassies or consulates. Refunds will not be issued in such cases.
6. User Responsibilities
Users are responsible for providing accurate and up-to-date information when applying for a visa or using our services. Failure to do so may result in delays, denials, or additional charges.
- Accuracy of Information: The user guarantees that all information submitted is true, accurate, and complete. Any false or misleading information may result in the cancellation of services or application rejection.
- Submission of Documents: The user agrees to upload and submit required documents in the prescribed formats. govisum.org is not responsible for any loss or misplacement of documents by postal services, courier, or consulate.
Changes to Services
Govisum.org the right to modify or discontinue any services at any time without notice. If a service is discontinued after a payment is made, the customer will be offered an alternative or a full refund.
Amendments to Terms
Govisum.org reserves the right to modify these Terms and Conditions at any time without prior notice. Users are advised to regularly review the terms to stay informed of any changes.
Contact Information
For any inquiries, issues, or further clarification about these Terms and Conditions, please contact us at info@govisum.org
By using our website and services, you agree that you have read and understood these Terms and Conditions.
